OB-GYN Associates PC
855 A Ave NE, Suite 200, Cedar Rapids, Iowa, 52402
Patients generally love the medical staff here, praising the doctors and nurses for being kind, attentive, and thorough. However, the administrative side is a major pain point, with many complaints about rude front desk staff and billing issues. It's a classic case of great clinical care overshadowed by poor office management.
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The medical staff is excellent, but be prepared to deal with administrative hurdles; keep your own records.
✓ What Works Well
- Empathetic and knowledgeable doctors
- Great bedside manner
- Thorough explanations
✗ Areas to Improve
- Rude and incompetent front desk staff
- Frustrating billing and check-in processes
- Difficulty getting appointments
- Do I have to pay a global fee upfront?
- Why are the receptionists so rude?
- Can I get a refill without an appointment?
Medical team is 10/10, admin is 0/10.
They really listen to your concerns.
Billing department is a nightmare.
- Category Health & Medical
- Neighborhood Cedar Rapids
- City Cedar Rapids
- State Iowa
- Postcode 52402
- Country United States
