OB/GYN of Indiana - Indianapolis South
8051 S Emerson Ave, Suite 400, Indianapolis, Indiana, 46237
This practice has a polarized reputation. Many patients love specific doctors like Dr. Smidt and Dr. McDonald, citing them as thorough and caring. However, there is a loud chorus of complaints regarding the office's administrative failures: phones not being answered, long wait times, and billing issues. It seems the practice has struggled since a recent merger.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent question, try using the patient portal instead of calling, as phone lines are notoriously busy.
✓ What Works Well
- Excellent and caring doctors
- Clean and modern facility
- Good bedside manner from specific providers
✗ Areas to Improve
- Phones are rarely answered
- Long wait times for appointments
- Billing and insurance communication issues
- Why can't I get anyone on the phone?
- Why am I being billed for this?
- Is this office accepting new patients?
The doctors are great, but the office staff is a nightmare.
Expect to wait a long time, even with an appointment.
Great care if you can actually get through to them.
- Category Health & Medical
- City Indianapolis
- State Indiana
- Postcode 46237
- Country United States
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