17 Case St, Norwich, Connecticut, 06360
This practice has a very polarized reputation. Many patients praise individual doctors for their care, while a large number of reviews highlight significant issues with administrative staff, communication, and billing. Patients often report feeling dismissed or ignored, and the difficulty in reaching the office by phone is a recurring theme. It seems to be a practice where the clinical care is often overshadowed by administrative challenges.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical care can be excellent, but be prepared to be persistent with administrative tasks and follow-ups.
✓ What Works Well
✗ Areas to Improve
Staff is rude
Doctors are great, admin is not
Billing is a nightmare