2115 N Kansas Ave, STE 204, Hastings, Nebraska, 68901
The providers, especially Dr. Fish and Julie Runcie, are highly regarded for their compassion and expertise. Patients feel heard and well-cared for during pregnancies and routine visits. The main complaints center on the front desk staff's rudeness and administrative errors, such as billing issues and poor communication regarding prescriptions.
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If you have issues with the front desk, try using the patient portal for communication to bypass the phone lines.
✓ What Works Well
✗ Areas to Improve
Dr. Fish is amazing, but the front desk is a headache.
Providers are top-notch, very caring.
Administrative issues can really ruin the experience.