1272 Garrison Dr, Murfreesboro, Tennessee, 37129
This practice is generally well-regarded for its medical expertise, with many patients praising individual doctors like Dr. Williams and Dr. Pollock. However, the collective voice is marred by significant complaints regarding administrative efficiency, specifically long hold times and poor communication. Patients love the clinical care but often struggle with the office's operational side.
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Use the patient portal for communication rather than calling the office.
✓ What Works Well
✗ Areas to Improve
Great doctors, terrible phone system
Clinical care is top-notch
Administrative hurdles are frustrating