1800 Northside Forsyth Dr, Bldg 1800, Suite 280, Cumming, Georgia, 30041
Patients generally rave about the clinical care, highlighting the expertise of doctors and midwives. Many feel heard and well-supported during pregnancy. However, the administrative side is a major pain point. Getting through on the phone is a struggle, and follow-up on lab results is often spotty.
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Use the patient portal for non-urgent messages rather than calling, as phone lines are frequently jammed.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on with care
Admin team needs a serious overhaul
Great for pregnancy, frustrating for routine admin