Obstetrics, Gynecology & Infertility - Almara Women's Health, Maple Grove OGI
9550 Upland Ln N, # 230, Maple Grove, Minnesota, 55369
Almara Women's Health (formerly OGI) has a very polarized reputation. While many patients are deeply grateful for the care provided by doctors like Dr. Brown, Dr. Thayer, and Dr. Naruko-Stewart, there are significant complaints about administrative issues, including billing errors, difficulty reaching the office, and perceived lack of empathy from some staff. It seems to be a clinic where the quality of care is high, but the administrative experience can be frustrating.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office by phone, try using the patient portal for non-urgent requests.
✓ What Works Well
- Attentive and thorough doctors
- Friendly and professional clinical staff
- Good quality of care
✗ Areas to Improve
- Billing errors and administrative difficulties
- Very long hold times on the phone
- Occasional lack of empathy from some staff
- Why is it so hard to reach someone by phone?
- Are the administrative staff always this rude?
Great doctors, but the administrative side is a mess.
I've been coming here for years, but the service is slipping.
The care is excellent if you can get past the administrative hurdles.
- Category Health & Medical
- City Maple Grove
- State Minnesota
- Postcode 55369
- Country United States
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