15525 Pomerado Rd, STE C1, Poway, California, 92064
Dr. Li Fan and her team receive mixed reviews. While many patients praise Dr. Fan's expertise and compassionate care, there are significant concerns regarding administrative communication, billing transparency, and the responsiveness of the office staff. Some patients feel that the office is disorganized and that communication could be much better, especially regarding sensitive medical information.
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If you have a sensitive concern, insist on speaking directly with a nurse or the doctor rather than the front desk staff.
✓ What Works Well
✗ Areas to Improve
Dr. Fan is amazing, but the office staff is a nightmare.
I felt dismissed and unheard by the staff.
Great care if you can get past the admin issues.