OC Medical Center/ A. Thomas Parsa M.D. INC.
2864 E Imperial Hwy, Brea, California, 92821
OC Medical Center and Dr. Parsa have a very polarized reputation. Many long-term patients are extremely loyal, praising the thoroughness and care provided by Dr. Parsa and his PAs. However, there is a significant volume of negative feedback regarding the front office staff, billing practices, and long wait times. It seems the clinical care is often excellent, but the administrative experience is a major source of frustration.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have billing questions, try to resolve them in person rather than over the phone.
✓ What Works Well
- Thorough and knowledgeable care
- Long-term patient loyalty
- Effective treatment
✗ Areas to Improve
- Incompetent and rude front office staff
- Billing and insurance issues
- Long wait times
- Why is the front office so rude?
- How do I resolve a billing issue?
- Are they accepting new patients?
The doctors are great, but the front office is a nightmare.
They nickel and dime you.
I've been a patient for 25 years.
- Category Health & Medical
- City Brea
- State California
- Postcode 92821
- Country United States
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