26730 Towne Centre Dr, Suite 204, Foothill Ranch, California, 92610
Patients generally have a very positive experience, highlighting the expertise and friendliness of the therapists. Many report significant progress in their recovery, especially after surgeries. However, there are some strong complaints regarding administrative policies, specifically the requirement to keep a credit card on file, which some find shady or unprofessional. Despite these administrative gripes, the quality of the physical therapy itself is consistently rated as top-notch.
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Clarify all billing and credit card policies before your first session to avoid frustration.
✓ What Works Well
✗ Areas to Improve
Dennis and his team are the best.
The therapy really helped my back pain.
Administrative policies are too rigid.