26781 Portola Pkwy, Suite 4e, Foothill Ranch, California, 92610
This urgent care is highly polarized. Many patients praise the friendly, knowledgeable staff and the efficient care they receive. However, there are significant complaints about rude front desk staff, poor communication, and billing issues. Some patients feel dismissed or misdiagnosed, while others have had life-saving experiences. It's a hit-or-miss practice depending on the provider and the day.
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Always verify your insurance coverage directly with your provider before your visit to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Hit or miss depending on the provider
Billing department is a nightmare
Great care if you see the right person