1345 E University Ave, Suite 302, Des Moines, Iowa, 50316
Ocean Dental is a highly polarizing practice. Many parents appreciate the staff's patience with children and their ability to handle emergencies. However, there is a significant volume of negative feedback regarding administrative issues, including difficulty reaching the front desk, scheduling errors, and billing disputes. It seems to be a practice where the clinical care is often good, but the administrative experience can be very frustrating.
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If you have an emergency, they are often able to fit you in, but be prepared for administrative hurdles.
✓ What Works Well
✗ Areas to Improve
The staff is very patient with my kids.
Impossible to get ahold of the front desk.
Great emergency care, but administrative side is lacking.