Ocean Dental
1345 E University Ave, Suite 302, Des Moines, Iowa, 50316
Ocean Dental is a highly polarizing practice. Many parents appreciate the staff's patience with children and their ability to handle emergencies. However, there is a significant volume of negative feedback regarding administrative issues, including difficulty reaching the front desk, scheduling errors, and billing disputes. It seems to be a practice where the clinical care is often good, but the administrative experience can be very frustrating.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an emergency, they are often able to fit you in, but be prepared for administrative hurdles.
✓ What Works Well
- Great with children and special needs
- Good at handling dental emergencies
- Friendly and patient clinical staff
✗ Areas to Improve
- Very difficult to reach the front desk
- Frequent scheduling and billing issues
- Inconsistent administrative communication
- Do they accept my insurance?
- Why is it so hard to get an appointment?
- Are they good with anxious kids?
The staff is very patient with my kids.
Impossible to get ahold of the front desk.
Great emergency care, but administrative side is lacking.
- Category Health & Medical
- City Des Moines
- State Iowa
- Postcode 50316
- Country United States
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