Financial Services · Retail Banking

OceanFirst Bank

1801 Atlantic Ave, Atlantic City, New Jersey, 08401

Google Maps Updated: 14 May 2026
Authenticity Score: 89/100
About

This branch is highly praised for its exceptional customer service, with many customers specifically naming tellers like Taniya and Grisel as the reason they keep coming back. The staff is described as professional, kind, and efficient. While there are some complaints about wait times and ATM hours, the overall sentiment is that this is a welcoming and helpful bank.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
13
Lowest

We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 95/100
Pro Tip

If you need specific help, ask for Taniya or Grisel; they are consistently rated as the best.

Staff Quality: High
Wait Times: Moderate
Pros & Cons

✓ What Works Well

  • Exceptional customer service
  • Friendly and professional staff
  • Efficient and helpful tellers

✗ Areas to Improve

  • Long wait times
  • Limited ATM hours
  • Some issues with drive-thru speed
Frequently Asked Questions
  • Is the ATM 24 hours?
  • Do they have bilingual staff?
User Feedback

Taniya is amazing

Treated like family

Great service

Location Details
Street: 1801 Atlantic Ave
State: New Jersey
Postcode: 08401
Country: United States
Location
1801 Atlantic Ave, Atlantic City, NJ 08401
Quick Info
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