OCLI Vision Floral Park (Comprehensive Eye MD)
342 Jericho Tpke, Floral Park, New York, 11001
Patients have very mixed feelings about this clinic. Many praise the doctors, especially Dr. Wietschner and Dr. Pikus, for their expertise and care. However, there is a significant amount of frustration regarding the front desk staff, long wait times, and a perceived decline in service quality since the transition to OCLI. Some patients feel rushed and find the administrative side, particularly the phone system, to be very difficult to navigate.
We analyze 70 public reviews for OCLI Vision Floral Park (Comprehensive Eye MD) using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Highly skilled and knowledgeable doctors
- Effective and thorough eye care
- Clean and comfortable facility
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times for appointments
- Difficult phone system and communication
- Why is it so hard to get someone on the phone?
- Are the wait times always this long?
- Do you accept my insurance?
The doctors are great, but the admin is a headache.
I love my doctor, but I'm tired of the long waits.
Great care, but the service has gone downhill.
- Category Health & Medical
- Neighborhood Floral Park
- City Floral Park
- State New York
- Postcode 11001
- Country United States
