Oficina Legal de Jennifer Alonso
5034 Dorsey Hall Dr, #102, Ellicott City, Maryland, 21042
Jennifer Alonso's firm is a study in contrasts. Many clients are extremely happy with the results, praising her professionalism and success in immigration cases. However, there is a significant number of complaints regarding the administrative side of the firm, specifically the receptionist and communication issues. Clients report being charged for consultations that were missed, difficulty getting appointments, and a general lack of professionalism in the office staff. It seems the legal work is strong, but the administrative experience is a major source of frustration.
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If you have trouble with the staff, try to document all your interactions and follow up via email to ensure there is a paper trail.
✓ What Works Well
- Successful immigration outcomes
- Professional and knowledgeable attorney
- Bilingual services
✗ Areas to Improve
- Poor administrative communication
- Difficulty scheduling appointments
- Concerns about billing transparency
- Why is it so hard to get a call back?
- Are the consultation fees refundable?
Great lawyer, but the staff is a nightmare.
Professional and dedicated to the case.
Communication is a major pain point.
- Category Professional Services
- City Ellicott City
- State Maryland
- Postcode 21042
- Country United States
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