Ohana Kids & Family Kare
6211 N 35th Ave, Suite 3, Phoenix, Arizona, 85017
This practice has a long-standing reputation with many families, with Dr. Laura Anderson receiving high praise for her bedside manner and care. However, there is a significant divide in patient experience; many report excellent care, while others cite serious issues with billing transparency, unauthorized testing, and poor communication from the administrative staff. The office environment is generally seen as welcoming, but administrative hurdles are a common pain point.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a written list of any tests being ordered before they are performed.
✓ What Works Well
- Dr. Laura Anderson is highly regarded
- Welcoming and family-friendly environment
- Bilingual staff
✗ Areas to Improve
- Billing and insurance transparency issues
- Reports of unauthorized lab testing
- Inconsistent administrative follow-up
- Why was I billed for this test?
- Can I get a same-day appointment?
- Is this office accepting new patients?
Dr. Laura is amazing, but the billing department is a nightmare.
They treat you like family, but watch out for hidden costs.
Great clinical care, but the front office needs better training.
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85017
- Country United States
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