466 S Trimble Rd, Mansfield, Ohio, 44906
Ohio Eye Associates is a large practice with a wide range of experiences. Many patients are extremely happy with the surgical outcomes and the expertise of the doctors. However, there are frequent and loud complaints about the office staff, billing transparency, long wait times, and difficulty in getting simple tasks like prescription transfers or contact lens orders completed. It seems to be a high-volume practice where the quality of care depends heavily on which doctor you see.
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If you need to order contacts, be prepared for a slow process and follow up repeatedly.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is a mess.
I had a life-changing surgery experience.
Billing is a nightmare and very confusing.