6100 N Hamilton Rd, 2nd Floor, Suite 2B, Westerville, Ohio, 43081
The Havener Eye Institute in New Albany is generally well-regarded for its medical expertise and professional staff. Patients often praise the thoroughness of the doctors and the quality of care. However, there are recurring complaints about long wait times and administrative issues, such as difficulty with scheduling and communication, which can detract from the overall experience.
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Expect your appointment to take longer than scheduled; bring a book or something to do while you wait.
✓ What Works Well
✗ Areas to Improve
Dr. Ford is the best eye doctor I've ever seen.
The care is excellent, but the wait is frustrating.
Very thorough and professional.