410 W 10th Ave, Columbus, Ohio, 43210
The OSU Emergency Department is a polarizing facility. While many patients acknowledge the high quality of care once they are admitted, the experience in the ER itself is frequently described as a nightmare. Long wait times, poor communication, and feeling ignored are common complaints. It is a high-volume facility that struggles with administrative efficiency, leading to significant patient frustration.
We analyze 80 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a non-life-threatening issue, consider an urgent care center first to avoid the long ER wait.
✓ What Works Well
✗ Areas to Improve
The care is great, but the wait is unbearable.
They need a system reset.
I felt like a number, not a patient.