6100 N Hamilton Rd, 2nd Floor, Suite 2A, Westerville, Ohio, 43081
The urology department at Ohio State in New Albany receives mixed reviews. While many patients appreciate the state-of-the-art facility and the expertise of doctors like Dr. Moore and Dr. Springer, there are significant concerns regarding empathy and administrative communication. Some patients feel rushed and dismissed, while others have had excellent, life-changing experiences.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always call the office a few days before your appointment to confirm any specific preparation instructions, as these can sometimes be missed in automated systems.
✓ What Works Well
✗ Areas to Improve
The facility is beautiful and modern.
I felt like a number, not a patient.
Dr. Springer is patient and explains things clearly.