OIBortho (OrthoNJ): Freehold
1043 W Main St, Freehold, New Jersey, 07728
This practice is generally well-regarded for its medical expertise and modern facilities. Patients appreciate the thoroughness of the doctors and the efficiency of the online booking system. However, there are recurring complaints about wait times, billing issues, and occasional dismissive behavior from some staff members.
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✓ What Works Well
- Knowledgeable doctors
- Modern facilities
- Efficient online booking
✗ Areas to Improve
- Long wait times
- Billing and insurance disputes
- Occasional dismissive staff
- Why is the wait time so long?
- Are they in-network with my insurance?
The doctors are great, but the office management is a disaster.
I waited over an hour and felt rushed during the exam.
The front desk staff needs a serious attitude adjustment.
- Category Health & Medical
- City Freehold
- State New Jersey
- Postcode 07728
- Country United States
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