Automobile · Oil Change & Quick Lube

Oil Express Tri-County

165 W Kemper Rd, Cincinnati, Ohio, 45246

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

Oil Express Tri-County is a highly polarizing shop. Some customers praise the fast, friendly, and honest service, particularly from staff like Ray. However, a large number of reviews highlight significant issues with rude staff, poor communication, and questionable business practices, such as misquoting prices or failing to perform basic tasks. It is a place where your experience can be excellent or terrible depending on the day and the staff on duty.

Our Review Process
20
Most Relevant
18
Newest
20
Highest rating
20
Lowest rating

We analyze 78 public reviews for Oil Express Tri-County using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 68/100
Transparency 62/100
Pro Tip

Always check your oil level and verify the filter is new before leaving the bay.

Fast service
Coupon friendly
Pros & Cons

✓ What Works Well

  • Fast service when things go right
  • Friendly staff on good days
  • Good use of coupons/Groupon

✗ Areas to Improve

  • Inconsistent service quality
  • Rude and unprofessional staff
  • Issues with pricing transparency
Frequently Asked Questions
  • Do they accept coupons?
  • How long is the typical wait?
  • Are they open on holidays?
User Feedback

Ray is amazing and very helpful.

Staff was rude and dismissive.

Prices are often higher than quoted.