8001 S Cass Ave, Darien, Illinois, 60561
Old Second National Bank is generally well-regarded for its customer service, with many clients praising the helpfulness and kindness of staff members like Farah and Beverly. While there are some reports of slow service and frustration with wait times, the majority of clients feel well-supported and satisfied with their banking experience. It is a reliable choice for those needing personalized banking support.
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Building a relationship with your assigned personal banker is key to getting timely updates on your accounts.
✓ What Works Well
✗ Areas to Improve
They made the process painless.
Communication is extremely poor.
Professional and dedicated team.