Automobile · Bicycle Shop

Old Spokes Home

331 N Winooski Ave, Burlington, Vermont, 05401

Google Maps Updated: 20 May 2026
Authenticity Score: 84/100
About

Old Spokes Home is a community staple, widely praised for its knowledgeable staff, commitment to sustainability, and support for low-income riders. Most customers have excellent experiences with repairs and bike purchases. However, there are some reports of inconsistent customer service and high repair costs. Overall, it is seen as a trustworthy and passionate shop.

Our Review Process
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We analyze 77 public reviews for Old Spokes Home using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 75/100
Pro Tip

Ask for a detailed estimate before agreeing to any major repairs to avoid surprises.

Used bike sales
Community programs
Pros & Cons

✓ What Works Well

  • Knowledgeable and passionate staff
  • Community-focused programs
  • High-quality repairs

✗ Areas to Improve

  • High repair costs
  • Inconsistent customer service
  • Wait times for repairs
Frequently Asked Questions
  • Do you sell used bikes?
  • Can you fix e-bikes?
  • Do you offer tune-ups?
User Feedback

The service is spot on.

A bit pricey but worth it.

Great bang for the buck for the community.