1215 Simonton St, Key West, Florida, 33040
This clinic is a polarizing spot in Key West. Many patients love the hygienist, Felix, for his gentle touch and thorough cleanings. However, a significant number of reviews flag aggressive upselling and confusing billing practices. Patients often feel like they are being pushed into expensive procedures they didn't ask for. It is a classic case of great clinical work overshadowed by questionable front-office transparency.
Request a written, itemized treatment plan before agreeing to any work beyond a standard cleaning.
✓ What Works Well
✗ Areas to Improve
Billing needs to be more transparent
Stop pushing Invisalign on everyone
Great clinical care, poor admin