Old Town Dental
Health & Medical · Dental Clinic

Old Town Dental

1215 Simonton St, Key West, Florida, 33040

Google Maps Updated: 13 May 2026
Authenticity Score: 72/100
About

This clinic is a polarizing spot in Key West. Many patients love the hygienist, Felix, for his gentle touch and thorough cleanings. However, a significant number of reviews flag aggressive upselling and confusing billing practices. Patients often feel like they are being pushed into expensive procedures they didn't ask for. It is a classic case of great clinical work overshadowed by questionable front-office transparency.

Review Summary
20
Most Relevant
17
Newest
20
Highest
16
Lowest
Total Reviews Analyzed: 73
Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

Request a written, itemized treatment plan before agreeing to any work beyond a standard cleaning.

High-tech equipment
Aggressive sales
Pros & Cons

✓ What Works Well

  • Excellent dental hygienist (Felix)
  • Same-day crown capability
  • Clean and modern office

✗ Areas to Improve

  • Aggressive upselling of procedures
  • Opaque billing and hidden fees
  • Long wait times for some
Frequently Asked Questions
  • Why was I charged for a procedure I didn't authorize?
  • Is the new patient special worth it?
User Feedback

Billing needs to be more transparent

Stop pushing Invisalign on everyone

Great clinical care, poor admin

Location Details
Street: 1215 Simonton St
Neighborhood: Old Town
City: Key West
State: Florida
Postcode: 33040
Country: United States
Location
1215 Simonton St, Key West, FL 33040
Quick Info
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