Old Town Smiles
500 Montgomery St, Suite 250, Alexandria, Virginia, 22314
Patients are generally very happy with the high-quality care and the friendly, professional team. The office is modern and clean, and many appreciate the extra touches like therapy dogs. However, there are recurring complaints about billing transparency and occasional administrative frustrations. It is a well-regarded practice for those who have a smooth experience.
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Always ask for a detailed breakdown of costs before any procedure.
✓ What Works Well
- High-quality care
- Friendly and professional team
- Modern office
✗ Areas to Improve
- Billing transparency issues
- Occasional administrative errors
- Scheduling frustrations
- Why was I billed this amount?
- Are they in-network?
Great clinical care
Billing is confusing
Love the therapy dog
- Category Health & Medical
- City Alexandria
- State Virginia
- Postcode 22314
- Country United States
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