515 Main St, Olean, New York, 14760
Patients are deeply divided regarding their experiences at this facility. While the ER and ICU teams receive high praise for life-saving care and compassion, many others report long wait times and dismissive attitudes from staff. The physical therapy department is a standout, consistently described as professional and effective. Overall, the hospital seems to struggle with communication and staffing consistency, leaving some feeling unheard while others feel well-supported.
The physical therapy department is widely considered the best part of the facility; schedule your appointments there for a much smoother experience.
✓ What Works Well
✗ Areas to Improve
ER and ICU staff are heroes
PT department is spot on
Communication needs a major overhaul