Olive & Cocoa
6345 W 300 S, Salt Lake City, Utah, 84104
Olive & Cocoa is widely praised for its beautiful, high-quality gifts and exceptional packaging. Many customers love the unique items and the 'wow' factor they provide. However, there are significant complaints regarding high shipping costs, occasional delivery delays, and inconsistent quality with floral arrangements. While the customer service team is often lauded for resolving issues, some shoppers feel the overall value is not worth the premium price.
We analyze 80 public reviews for Olive & Cocoa using our data models and filter out spam to highlight only authentic feedback.
Check for seasonal discounts and promotions before ordering to offset the high shipping fees.
✓ What Works Well
- Beautiful and unique gift selection
- Exceptional packaging and presentation
- Responsive customer service
✗ Areas to Improve
- Very high shipping costs
- Inconsistent floral quality
- Occasional delivery delays
- Are the shipping costs always this high?
- Do the flowers arrive fresh?
- Can I customize the gift note?
The packaging is almost as good as the gift.
Great for corporate gifting.
Be prepared to pay a premium for shipping.
- Category Retail & Malls
- City Salt Lake City
- State Utah
- Postcode 84104
- Country United States
