406 N Wilson St, Rock Hill, South Carolina, 29730
Patients love the hometown feel and the thoroughness of the doctors. However, there is a consistent pattern of complaints regarding long wait times for glasses and poor communication from the front office staff. While the clinical care is highly rated, the administrative follow-through is a major frustration.
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If ordering glasses, confirm the expected delivery date and follow up early if you haven't heard back.
✓ What Works Well
✗ Areas to Improve
Great eye care.
Staff is hard to reach.
Glasses took months.