Olney Dental Center
3430 N High St, Olney, Maryland, 20832
Olney Dental Center has a strong clinical reputation, with many patients praising the doctors and hygienists for their skill and professionalism. However, the practice is plagued by significant administrative issues, particularly regarding billing, insurance communication, and front-desk professionalism. Many patients feel that the business side of the practice is disorganized and sometimes predatory, which has led to a loss of trust for long-term patients.
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Always verify your insurance network status directly with your provider before every visit, even if you've been a patient for years.
✓ What Works Well
- Excellent clinical care and skilled doctors
- State-of-the-art technology
- Friendly and thorough hygienists
✗ Areas to Improve
- Significant billing and insurance errors
- Poor administrative communication
- Rude or unprofessional front desk staff
- Why was I billed out-of-network?
- How do I resolve a billing dispute?
- Why was I not informed of insurance changes?
The doctors are great, but the front office is a nightmare.
They billed me for services that should have been covered.
I've been a patient for years, but the recent changes are driving me away.
- Category Health & Medical
- City Olney
- State Maryland
- Postcode 20832
- Country United States
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