Health & Medical · Orthopaedics

Olympia Orthopaedic Associates - Eastside Clinic

615 Lilly Rd NE, Suite 100 & 120, Olympia, Washington, 98506

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Olympia Orthopaedic Associates receives mixed reviews. Many patients praise the surgical outcomes and the expertise of specific doctors like Dr. Wood and Dr. Masini. Conversely, there are significant complaints regarding administrative hurdles, long wait times, and perceived dismissiveness from some staff members.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 55/100
Pro Tip

Use the online portal for scheduling, but follow up with a phone call if you don't receive a confirmation.

Large multi-specialty group
High surgical volume
Pros & Cons

✓ What Works Well

  • Excellent surgical results
  • Knowledgeable and professional surgeons
  • Easy online check-in

✗ Areas to Improve

  • Poor administrative communication
  • Long wait times
  • Inconsistent bedside manner
Frequently Asked Questions
  • How do I access the patient portal?
  • Why was my insurance referral denied?
User Feedback

Dr. Wood is a phenomenal surgeon.

Nobody answers the phone.

I felt medically gaslit by the staff.

Location Details
Street: 615 Lilly Rd NE, Suite 100 & 120
Neighborhood: Eastside
City: Olympia
State: Washington
Postcode: 98506
Country: United States
Location
615 Lilly Rd NE 100 & 120, Olympia, WA 98506
Quick Info
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