Olympia Orthopaedic Associates - Westside Clinic
3901 Capital Mall Dr SW, Suite A, Olympia, Washington, 98502
Patients generally report high satisfaction with the surgical outcomes and the expertise of the orthopedic surgeons. The clinic is praised for its efficiency and professional staff. However, there are recurring complaints about administrative hurdles, such as difficulty reaching staff by phone, billing errors, and some patients feeling rushed during appointments.
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Use the patient portal for non-urgent communication to avoid phone wait times.
✓ What Works Well
- Expert surgical care
- Efficient facility
- Professional staff
✗ Areas to Improve
- Difficult phone communication
- Billing errors
- Feeling rushed
- Why is it so hard to reach someone?
- Are the surgeons thorough?
Great surgical outcomes
Admin side needs work
Professional and efficient
- Category Health & Medical
- City Olympia
- State Washington
- Postcode 98502
- Country United States
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