Olympia Veterinary Specialists Oncology
345 College St SE, C, Lacey, Washington, 98503
Clarus Eye Centre is highly regarded for its surgical expertise and professional care. However, many patients report significant frustration with administrative processes, including long wait times, poor communication, and billing issues. The clinical care is generally viewed as top-notch, but the office system is a major pain point.
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Bring a snack and be prepared for potential wait times, even with a scheduled appointment.
✓ What Works Well
- Excellent surgical outcomes
- Professional and skilled doctors
- Clean and modern facility
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing and scheduling issues
- Why is my wait time so long?
- How do I access my medical records?
The doctors are life-changers, but the office system is broken.
I felt heard and respected by my surgeon.
The front desk staff needs better training.
- Category Health & Medical
- City Lacey
- State Washington
- Postcode 98503
- Country United States
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