4624 Holladay Blvd E, Salt Lake City, Utah, 84117
Patients are deeply frustrated by the clinic's billing department, which is frequently described as predatory and disorganized. While many patients appreciate the medical expertise of specific doctors, the administrative hurdles and rude front-office staff overshadow the care. Communication is a major pain point, with many feeling ignored or sent to collections without notice. Overall, the clinical care is often seen as good, but the business side is a total circus.
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Always clarify the billing code for your visit before you walk into the exam room to avoid surprise charges.
✓ What Works Well
✗ Areas to Improve
Billing is a total nightmare
Doctors are great but the office staff is awful
Avoid if you value your sanity