Om Primary Care
4300 Westbrook Rd, Building A, Suwanee, Georgia, 30024
Patients frequently describe the doctors as genuine, empathetic, and thorough, often feeling like they are treated as family. The clinic is praised for its warm atmosphere and efficient care. However, there are recurring complaints about billing inconsistencies and communication issues with the office staff, which some patients find frustrating enough to switch providers.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Clarify billing codes and expectations for visit types before your appointment to avoid surprise charges.
✓ What Works Well
- Genuine and empathetic doctors
- Warm and welcoming atmosphere
- Efficient care
✗ Areas to Improve
- Billing inconsistencies
- Communication issues with staff
- Difficulty with prescription refills
- Why am I being billed for a specialist visit?
- How can I get my prescription refilled?
Doctors are amazing
Billing department needs work
Great for primary care
- Category Health & Medical
- City Suwanee
- State Georgia
- Postcode 30024
- Country United States
readers daily.