Omaha & Council Bluffs Oral Surgery
3265 S 24th St, Council Bluffs, Iowa, 51501
Patients are largely impressed with the surgical care and the doctors' bedside manner. The post-op follow-up calls are a big hit. However, the billing department is a major pain point, with many patients struggling to get refunds for overpayments.
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Keep a close eye on your insurance EOBs and follow up immediately if you overpay.
✓ What Works Well
- Excellent surgical outcomes
- Doctors call to check in after surgery
- Comfortable waiting area
✗ Areas to Improve
- Billing and refund issues
- Not handicap accessible
- Strict cancellation policies
- Why is the consultation fee so high?
- How long does it take to get a refund?
The surgery was painless and the doctor called me that night.
Great care, but the billing side is a total disaster.
Facility is not great for those with mobility issues.
- Category Health & Medical
- City Council Bluffs
- State Iowa
- Postcode 51501
- Country United States
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