O•M•I Orthodontics
10211 Dupont Cir Dr W, Suite A, Fort Wayne, Indiana, 46825
O•M•I Orthodontics receives mixed reviews. Many patients are thrilled with their results and the friendly, professional care provided by the doctors and staff. However, there is a recurring theme of frustration regarding front-desk communication, billing errors, and perceived rudeness from certain staff members. While the clinical care is often rated highly, the administrative experience can be a significant pain point for some.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a clear, written breakdown of your insurance coverage and out-of-pocket costs before starting treatment.
✓ What Works Well
- Excellent orthodontic results
- Friendly and professional doctors
- Comfortable office environment
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance issues
- Difficulty scheduling appointments
- Do you accept my insurance?
- What are the payment plans?
- How long will treatment take?
Dr. Johnson is very kind
Staff is great with kids
Billing department needs better communication
- Category Health & Medical
- City Fort Wayne
- State Indiana
- Postcode 46825
- Country United States
readers daily.