8631 W 3rd St, Suite 815 E, Los Angeles, California, 90048
Dr. Shaye is highly regarded for his clinical expertise and compassionate bedside manner. Many patients feel he is brilliant and truly cares about their well-being. However, the practice is frequently criticized for severe administrative issues, including unreturned calls, billing errors, and difficulty scheduling. The clinical excellence often clashes with the operational failures, leading to a mixed overall experience.
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Be prepared to follow up persistently for test results and billing clarifications.
✓ What Works Well
✗ Areas to Improve
Dr. Shaye is great, but the staff is a headache.
The billing process is confusing and frustrating.
Great doctor, but the admin side needs serious improvement.