218 W Passaic St, Fl 3, Rochelle Park, New Jersey, 07662
Omni Eye Services is a high-volume practice that receives mixed reviews. While many patients are satisfied with the clinical outcomes and the expertise of the surgeons, the administrative experience is a frequent source of complaint. Long wait times, overbooking, and difficulty reaching the office via phone are common issues. The facility itself is often described as dated and in need of maintenance, though the medical care remains the primary reason patients continue to return.
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Bring a book and snacks; you will likely be waiting for a significant amount of time regardless of your appointment slot.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is a nightmare.
Be prepared to spend half your day here.
Excellent clinical care, but the facility and service are lacking.