OMNI Healthcare Suntree/Viera Medical Center
6300 N Wickham Rd, Suite 132 A, Melbourne, Florida, 32940
Patients generally have a high opinion of the medical providers at this clinic, often describing them as compassionate, thorough, and knowledgeable. However, there are recurring complaints about administrative issues, such as poor communication, scheduling errors, and billing problems. While the clinical care is often excellent, the administrative side can be a source of significant frustration.
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If you have a concern, try to speak directly with your provider's medical assistant, as they are often more responsive than the front desk.
✓ What Works Well
- Compassionate and knowledgeable providers
- Thorough and detailed examinations
- Friendly and helpful medical staff
✗ Areas to Improve
- Poor administrative communication
- Scheduling and billing errors
- Difficulty reaching the office by phone
- Why is it so hard to get a return call?
- Are the providers consistent?
- How do I resolve a billing issue?
Great medical care, but the office staff is a mess.
I feel like a person, not a number, with my doctor.
The administrative issues make it hard to stay.
- Category Health & Medical
- City Melbourne
- State Florida
- Postcode 32940
- Country United States
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