OMNI Healthcare West Melbourne Medical Center
Health & Medical · Primary Care

OMNI Healthcare West Melbourne Medical Center

2501 W New Haven Ave, West Melbourne, Florida, 32904

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients generally love the doctors at this location, particularly Dr. Mayor-Davies, who is described as caring and thorough. However, the front desk and administrative staff receive frequent complaints regarding rudeness and poor communication. It is a classic case of great clinical care hampered by poor front-office management.

Review Summary
20
Most Relevant
11
Newest
20
Highest
18
Lowest
Total Reviews Analyzed: 69
Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

If you have trouble with the front desk, try to communicate directly with the doctor's nurse or use the patient portal for non-urgent matters.

Primary care
Urgent care services
Pros & Cons

✓ What Works Well

  • Excellent, caring physicians
  • Thorough examinations
  • Good bedside manner

✗ Areas to Improve

  • Rude front desk staff
  • Difficulty with scheduling
  • Long wait times
Frequently Asked Questions
  • Is it easy to get a walk-in appointment?
  • Are the doctors good listeners?
User Feedback

Dr. Mayor-Davies is the best doctor I've ever had.

The front desk staff needs customer service training.

The clinical care is worth the administrative hassle.

Location Details
Street: 2501 W New Haven Ave
Neighborhood: West Melbourne
City: West Melbourne
State: Florida
Postcode: 32904
Country: United States
Location
2501 W New Haven Ave, West Melbourne, FL 32904
Quick Info
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