Omni Medical Center
4666 McDermott Rd, Suite 100, Plano, Texas, 75024
Omni Medical Center receives polarized feedback. Long-term patients swear by Dr. Li’s expertise and personalized care, often citing his ability to solve complex health issues. However, a significant number of recent reviews highlight major administrative failures, including rude front desk staff, poor communication, and long wait times. While the medical outcomes are often praised, the operational side of the clinic is a major pain point for many.
We analyze 79 public reviews for Omni Medical Center using our data models and filter out spam to highlight only authentic feedback.
If you need to reach the office, use the patient portal rather than calling, as phone lines are often ignored.
✓ What Works Well
- Dr. Li's medical expertise
- Convenient in-house imaging
- Personalized long-term care
✗ Areas to Improve
- Rude front desk staff
- Poor communication and follow-up
- Excessive wait times
- Why is it so hard to reach someone by phone?
- Are the wait times always this long?
- Is the clinic in-network with my insurance?
Dr. Li is a lifesaver, but the front office is a headache.
Great medical care, but the admin side is a total mess.
Don't expect a quick visit, even with an appointment.
- Category Health & Medical
- Neighborhood Plano
- City Plano
- State Texas
- Postcode 75024
- Country United States
