On Point Heating & Air
213 N Interstate 35 E Rd, DeSoto, Texas, 75115
On Point Heating & Air has a polarized reputation. Many customers praise Michael for his exceptional service, responsiveness, and kindness, especially in emergency situations. However, there are significant complaints regarding poor installation quality, lack of accountability for errors, and aggressive sales tactics, leading to a very mixed overall experience.
We analyze 77 public reviews for On Point Heating & Air using our data models and filter out spam to highlight only authentic feedback.
For large installations, get multiple quotes and ensure you have a clear, written contract.
✓ What Works Well
- Fast emergency response
- Friendly and helpful owner
- Good service on small repairs
✗ Areas to Improve
- Poor installation quality on large jobs
- Lack of accountability for mistakes
- Aggressive and pushy sales tactics
- Do you offer financing?
- How do you handle installation errors?
- Are your technicians licensed?
Michael is the best
Be careful with large installations
Mixed bag of experiences
- Category Home Services
- City DeSoto
- State Texas
- Postcode 75115
- Country United States
