OnderLaw
110 E Lockwood Ave, St. Louis, Missouri, 63119
OnderLaw is a large firm that receives very polarized reviews. Many clients praise the compassionate and family-like atmosphere, specifically highlighting the excellent customer service from staff members like Tonya Benton. Conversely, a significant number of clients express deep frustration with poor communication, long wait times for settlements, and feeling like they are just a number in a high-volume firm. While some have had life-changing positive experiences, others feel the firm is more focused on profit than client care.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this firm, request a clear timeline for communication and settlement updates in writing at the start of your case.
✓ What Works Well
- Compassionate and friendly staff
- Strong community involvement
- Effective at handling large-scale mass torts
✗ Areas to Improve
- Poor communication and lack of updates
- Long delays in settlement payouts
- High-volume firm feel
- Why is my settlement taking so long?
- Can I speak directly to my attorney?
They treat you like family, but only if you're lucky.
The communication is a nightmare.
They are a powerhouse for mass torts.
- Category Professional Services
- City St. Louis
- State Missouri
- Postcode 63119
- Country United States
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