7150 E Camelback Rd, Ste 105, Scottsdale, Arizona, 85251
One Medical receives polarized reviews. Many patients love the convenience, the app-based scheduling, and the attentive care from specific providers. However, there is a growing sentiment that the quality of service has declined since the Amazon acquisition, with complaints about billing issues, difficulty getting appointments, and a more transactional feel. The experience seems to depend heavily on the specific provider you see.
We analyze 52 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Check your insurance network status directly with your provider before your visit to avoid unexpected out-of-network charges.
✓ What Works Well
✗ Areas to Improve
Great care, but the billing is a nightmare.
Convenient, but feels less personal than it used to.
Depends on the doctor; some are amazing, others are dismissive.