One Stop Pool Shop, Inc.
1507 N Cannon Blvd, Kannapolis, North Carolina, 28083
One Stop Pool Shop is a polarizing business. Many customers swear by the staff's deep knowledge and helpfulness, noting that they save money by following the shop's advice. However, there is a significant number of negative reviews regarding the manager's demeanor, with some customers describing her as rude and condescending. While the technical advice is generally considered spot on, the customer service experience can be hit or miss depending on who you interact with.
We analyze 66 public reviews for One Stop Pool Shop, Inc. using our data models and filter out spam to highlight only authentic feedback.
Go in with a clear understanding of your pool equipment; the staff appreciates prepared customers.
✓ What Works Well
- Extremely knowledgeable staff
- Effective pool chemistry advice
- Fair pricing on products
✗ Areas to Improve
- Manager can be rude and condescending
- Inconsistent customer service
- Some reports of poor communication
- Do you test pool water?
- How much is the annual testing fee?
- Do you offer pool installation services?
They know their stuff
Don't expect them to kiss your tail
Great advice, but watch the attitude
- Category Home Services
- City Kannapolis
- State North Carolina
- Postcode 28083
- Country United States
