Ongaro & Sons
250 D St, Suite 700B, Santa Rosa, California, 95404
Ongaro & Sons is a large, well-known company with a mixed reputation. Many customers praise their professional, skilled technicians and the quality of their work. However, there is a significant number of complaints regarding high pricing, aggressive sales tactics, and poor communication, particularly with their automated systems. It is a company that can deliver great results but often at a premium cost and with potential service friction.
We analyze 79 public reviews for Ongaro & Sons using our data models and filter out spam to highlight only authentic feedback.
Always request a detailed, itemized estimate before agreeing to any work, as their pricing structure can be opaque and significantly higher than local competitors.
✓ What Works Well
- Highly skilled and professional technicians
- Comprehensive service range
- Reliable for complex projects
✗ Areas to Improve
- Very high pricing
- Aggressive sales and upselling
- Frustrating automated customer service
- Are their prices competitive?
- How do they handle emergency service requests?
- Do they offer detailed estimates?
Great work but you pay through the nose
Technicians are knowledgeable but sales tactics are pushy
Automated phone systems are a major pain point
- Category Home Services
- City Santa Rosa
- State California
- Postcode 95404
- Country United States
