Ontario Smiles Dentistry and Orthodontics
4190 E 4th St, Suite C, Ontario, California, 91764
This office has a very mixed reputation. Many patients praise the friendly staff and the gentle care provided by the dentists. However, there are frequent, serious complaints about billing errors, overcharging, and poor communication regarding insurance coverage. It is a place where clinical care is often good, but the administrative side is a major source of frustration.
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Always verify your insurance coverage and get a written estimate before any procedure.
✓ What Works Well
- Friendly and welcoming staff
- Gentle and professional dental care
- Clean and modern facility
✗ Areas to Improve
- Frequent billing errors and overcharging
- Poor communication regarding insurance
- Long wait times
- Why was I overcharged?
- How do I get a clear breakdown of my bill?
Dr. Loomba is super sweet and attentive.
They seem more interested in money than patient care.
Great clinical care, but the billing is a headache.
- Category Health & Medical
- City Ontario
- State California
- Postcode 91764
- Country United States
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