Onvida Health Family Medicine 24th Street
1965 W 24th St, Suite A, Yuma, Arizona, 85364
Onvida Health Family Medicine on 24th Street is generally well-regarded for its medical care, with many patients praising the thoroughness and compassion of providers like Dr. Villarreal and Sarah Determan. However, the practice faces significant criticism regarding its administrative processes, particularly billing and front-desk communication. Some patients have reported feeling dismissed or frustrated by rigid policies, creating a divide between the quality of clinical care and the administrative experience.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of your billing statements; the department is known for being slow and occasionally inaccurate.
✓ What Works Well
- Compassionate and thorough medical providers
- Clean and modern facilities
- Generally short wait times for appointments
✗ Areas to Improve
- Frustrating billing department processes
- Inconsistent front-desk communication
- Rigid policies regarding rescheduling
- Why does billing take so long to process?
- Are they accepting new patients for family medicine?
The doctors are life-savers, but the billing is a headache.
Sarah Determan is a gem; she truly listens.
Great clinical care, but the front office needs to be more patient-friendly.
- Category Health & Medical
- City Yuma
- State Arizona
- Postcode 85364
- Country United States
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