Onvida Health Family Medicine 8th Avenue
2500 S 8th Ave, Suite 200, Yuma, Arizona, 85364
Onvida Health Family Medicine on 8th Avenue receives high praise for its clinical staff, with many patients feeling heard and well-cared for by doctors like Dr. Kenyon and Dr. Trada. However, the practice is frequently criticized for its administrative rigidity, billing surprises, and difficulty in scheduling. Patients often feel that the front office staff lacks the same level of compassion as the medical providers, leading to a frustrating overall experience for some.
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Always clarify the exact cost of any procedure or vaccine before it is administered, as billing can be unpredictable.
✓ What Works Well
- Attentive and knowledgeable doctors
- Effective treatment plans
- Clean and updated facilities
✗ Areas to Improve
- Unexpected and high billing charges
- Rude or dismissive front-desk staff
- Difficult scheduling and walk-in policies
- Why am I receiving unexpected bills after my visit?
- Is it true they don't accept walk-ins after 4:20 PM?
The doctors are rockstars, but the admin side is a mess.
I felt gaslit by the front desk regarding my appointment time.
Great clinical care, but be prepared for surprise costs.
- Category Health & Medical
- City Yuma
- State Arizona
- Postcode 85364
- Country United States
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